FAQs

SubbieHub is a UK-based online directory that connects subcontractors, tradespeople and construction professionals with businesses and individuals seeking their services.

Anyone working in the trade or construction industry, including subcontractors, self-employed tradespeople and small business owners.

Creating a listing as a contractor or subscribing as a verified subcontractor requires a paid subscription.

Simply click Sign Up, complete the registration form and verify your email address.

Are you a contractor? Sign up here .

Are you a subcontractor looking for work or wishing to advertise your services? Sign up here .

Listings are reviewed both automatically and manually to ensure they meet our content and verification standards before appearing publicly.

Yes. You can edit or remove your listing at any time from your dashboard.

You'll need your contact details, trade information and optional credentials such as training certificates, UTR and National Insurance number for verification purposes.

This information helps verify your identity and confirm that you're a legitimate subcontractor. It's securely stored and never shared publicly.

Yes. You can upload relevant certificates to strengthen your profile and increase your credibility with potential clients.

Our team checks your submitted information and documentation. Once verified, your listing will display a Verified Subbie badge.

Clients can leave reviews based on their experience. SubbieHub moderates reviews to prevent abuse but does not guarantee accuracy.

Yes. You can reply to reviews to clarify or thank customers for their feedback.

Use the search or filter tools to find subcontractors by trade, location or verification status.

Each listing includes a contact form or direct contact details, depending on privacy settings.

No. SubbieHub is a directory only — we don't employ or endorse individual subcontractors. Please carry out your own due diligence.

No. SubbieHub does not employ or engage subcontractors. We are an online directory linking contractors and subcontractors.

SubbieHUB Complete combines our subcontractor directory with workforce management tools, giving you one place to find, onboard and manage your subcontractors.

You get full SubbieHUB directory access alongside digital subcontractor onboarding, compliance and document management, timesheets, attendance tracking and approvals.

No. If you only want to search the SubbieHUB directory, you can subscribe to directory access for £20 per month. SubbieHUB Complete is £69 per month and includes both directory access and workforce management.

Yes. You can digitally onboard subcontractors into your workforce and collect the information and documentation you require as part of your onboarding process.

No. Subcontractors can create and maintain their SubbieHUB profile for free and complete contractor onboarding workflows through the platform.

Yes. SubbieHUB Complete allows you to keep subcontractor information, documentation and compliance records together, making it easier to see what you have and what needs attention.

Yes. Subcontractors can maintain their profile information and upload relevant qualifications, certifications and documentation, helping reduce the amount of paperwork you need to collect manually.

Yes. You can manage subcontractor timesheets through the platform, keeping workforce records in one central place.

Yes. SubbieHUB Complete includes attendance management, helping you keep track of your workforce alongside timesheets and other workforce information.

Yes. SubbieHUB Complete includes approval functionality, helping you manage and review workforce records before they are approved.

Yes. The workforce management platform isn’t limited to subcontractors you find through the SubbieHUB directory. You can use it to onboard and manage your existing subcontractor workforce too.

Yes. SubbieHUB Complete is designed to give you a central place to manage your subcontractor workforce rather than relying on separate spreadsheets, documents and manual processes.

No. SubbieHUB provides the technology to help you find, onboard and manage subcontractors. Contractors remain responsible for selecting subcontractors and carrying out any checks required for their business or projects.

SubbieHUB Complete is £69 per month and includes full directory access plus workforce management. If you only need directory search access, this is available separately for £20 per month.

We collect and store your data securely to verify your identity and manage your listing. We never sell your data.

Only the information you choose to make public in your listing is visible. Sensitive data such as your UTR and National Insurance number is private.

Not currently. If this changes, we'll update our privacy policy and notify users.

We accept major credit and debit cards and online payment options such as PayPal or Stripe.

You can cancel at any time via your account dashboard. Your listing will remain live until the end of your billing period.

Refunds are considered on a case-by-case basis in line with our refund policy.

Click Forgot Password on the login page to reset your password by email.

It may still be under review or missing required information. Check your dashboard for updates.

Use our contact form or email support@subbiehub.co.uk for assistance.